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Channels

6 pages

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WhatsApp & Messaging

Book a demo See features

Your hotel on WhatsApp

Verified business · one thread

Voice note · 0:07 · Spanish

Claro. La mesa para dos a las 20:00 está reservada en el Pavilion.

¡Gracias!

Understood instantly, one thread from booking to rebooking

Answers guests on messaging

Natural, conversational replies in seconds on WhatsApp and other messaging apps guests already use.

Runs one continuous thread

Booking to rebooking in a single conversation, with no downloads and no logins.

Understands text and voice notes

Guests type or send voice notes in any of 50+ languages and are understood instantly.

Your Hotel on WhatsApp

50+

Languages in one conversation thread

Inntelo AI turns WhatsApp and other messaging apps into your hotel's highest-converting channel. Conversations are natural, fast and multilingual: guests type or send voice notes in any of 50+ languages, and AI agents handle questions, bookings, requests and offers in one continuous thread from first enquiry to rebooking.

Messaging Channel Features

Everything Inntelo AI delivers over WhatsApp, other messaging apps, SMS and RCS.

Verified Business Profile

A green-tick WhatsApp and Meta presence set up for your hotel.

Rich Interactive Messages

Images, menus, buttons, payment links and location pins in chat.

Voice Notes & Translation

Guests type or speak in any language, understood instantly.

Tailored Broadcast Campaigns

Compliant, targeted campaigns sent to opted-in guest segments.

SMS & RCS Fallback

Guests without WhatsApp reached automatically by SMS or RCS.

Instant Team Handover

Staff join any conversation with full context and task list, any time.

Individual Hotel

Per Room/ per month

✓Verified WhatsApp Business setup

✓Unlimited guest conversations

✓Broadcast campaigns to opted-in guests

✓SMS and RCS fallback included

Book a demo

Hotel Group

Group Pricing

✓Multi-property number management

✓Custom integrations and SLAs

✓Dedicated success manager

✓Volume pricing across the portfolio

Talk to sales

FAQ

Frequently asked questions

Anything else? Book a demo or write to hello@inntelo.com.

Guests message your hotel’s verified WhatsApp number, by text or voice note, and Inntelo AI agents answer instantly, take bookings, handle requests and send offers, in one continuous thread across the whole journey.

No. WhatsApp and other messaging apps are already on their phone. Guests without them are reached automatically by SMS or RCS, so no one is left out.

Yes. Opt-in is captured and recorded, campaigns follow WhatsApp Business and GDPR rules, and guests can leave the channel at any time.

Yes. Any team member can take over a conversation with the full history and guest profile in view, then hand it back to the agent.

Ask questions by text or voice note, book rooms and tables, check in, make requests, pay, give feedback and rebook, in 50+ languages, at any hour.

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