Latest CityBlue, Africa’s Fastest-Growing Hotel Group, Selects Inntelo AI
Inntelo AI
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Platform
Five AI agents, eleven operating modules, one source of truth.
Integrations · Oracle OPERA Cloud, Mews, Salesforce, WhatsApp Business, Stripe and moreSee all →
Solutions
Built for every kind of property.
Hotels & Resorts
From boutique independents to global chains.
Branded Residences
Resident communications and building operations.
Residential
Personalised services for residents.
Smart Cities
Unified data across districts and developments.
Platform/AI Operations

Upselling & Personalisation

Upselling
Live
Guest opt-in
71%
to personalised offers
In-stay revenue
32%
uplift from offers paid in the conversation
Offers timed to the guest journey and settled without leaving the chat.
01
Offers upgrades and extras

Room upgrades, late checkout, dining and spa offers matched to each guest profile.

02
Times offers to the journey

Triggered at booking, arrival, in-stay and departure, at the moment of highest intent.

03
Tracks revenue per guest

Offers accepted and paid inside the conversation, with additional revenue per guest tracked and reported.

Automated AI Upselling for Hotels

32%
Uplift in in-stay revenue

The Upselling module is AI upselling software for hotels. Upgrades, late checkout, dining and spa offers are matched to each 360° guest profile and timed to the moment of highest intent, from booking to departure. Every offer is tracked, so you see exactly the additional revenue generated per guest.

Upselling Module Features

Automated, personalised offers across the whole guest journey, measured down to revenue per guest.

Guest Journey Triggers

Personalised offers timed to booking, arrival, in-stay and departure.

AI Hyper Personalisation

Each offer matched and tailored to the individual 360° guest profile.

Dynamic Special Offers

Upgrades, F&B, spa and late checkout in one engine driving additional revenue.

Real-Time Guest Upselling

Personalised offers pushed to in-house guests instantly atc the right time.

Auto Payment in Chat

Guests accept and pay for extras without leaving the conversation.

Incremental Revenue Attribution

Additional revenue generated per guest, secured, tracked and reported.

Individual Hotel
Per Room/ per month
✓Unlimited offers and campaigns
✓AI personalisation on every offer
✓In-conversation secure payments
✓Revenue per guest reporting
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Hotel Group
Group Pricing
✓Portfolio-wide campaign management
✓Custom integrations and SLAs
✓Dedicated success manager
✓Volume or performance-based pricing
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FAQ

Frequently asked questions

Anything else? Book a demo or write to hello@inntelo.com.

AI upselling software for hotels. It offers upgrades, dining, spa and extras to each guest at the moment of highest intent, personalised from the guest profile and paid for in the conversation.
Inntelo AI hotels have recorded a 27% uplift in in-stay revenue, with additional revenue tracked per guest from offer to acceptance to payment, so results are measurable, not estimated.
No. Offers are personalised, relevant and timed to the journey, and frequency is capped. A well-timed late checkout offer feels like service, not selling.
Every offer, acceptance and payment is attributed and reported per guest, per property and per campaign, so finance sees exactly what the module earns.
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