Latest CityBlue, Africa’s Fastest-Growing Hotel Group, Selects Inntelo AI
Inntelo AI
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Platform
Five AI agents, eleven operating modules, one source of truth.
Integrations · Oracle OPERA Cloud, Mews, Salesforce, WhatsApp Business, Stripe and moreSee all →
Solutions
Built for every kind of property.
Hotels & Resorts
From boutique independents to global chains.
Branded Residences
Resident communications and building operations.
Residential
Personalised services for residents.
Smart Cities
Unified data across districts and developments.
Platform/Channels

Phone Calls & Voice

Reception line
Answered in 2 seconds
Live
GuestHi, do you have a table for two tonight?
InnteloYes, 8pm at the Pavilion is available. Shall I book it?
GuestPerfect.
Natural and multilingual, with complex calls transferred to your team with full context
01
Answers every reception call

Front desk and reception calls picked up in seconds, 24/7, with no queues and no voicemail.

02
Covers the whole guest journey

Bookings, arrival questions, in-stay requests, orders and checkout, all handled on the call.

03
Takes phone and web calls

Guests dial direct or call free over the internet, in 50+ languages, naturally.

AI Answers Every Call

24/7
Every call answered in seconds

The Inntelo AI voice agent is AI phone answering for hotels. It takes all front desk and reception calls across the whole guest journey: bookings, arrival questions, in-stay issues, orders, requests and checkout. Conversations are natural and multilingual, over direct phone calls or free web calls, with complex calls transferred to your team with full context.

Voice Channel Features

Natural, multilingual voice AI covering every call, from first enquiry to checkout.

Instant Call Answering

Every phone call picked up in seconds, around the clock.

Natural & Multilingual

Human-sounding conversation in 50+ languages, never press-one menus.

Full Journey Coverage

Booking, arrival, in-stay and departure calls handled end to end.

Bookings by Phone

Availability checked and reservations confirmed on the call.

In-Call Guest Requests

Issues, questions, orders and requests logged as tracked tasks.

Web & Landline Calls

Guests call free over the internet or from the in-room telephone

Individual Hotel
Per Room/ per month
✓24/7 AI call answering
✓Full guest journey coverage
✓Phone and web calls included
✓Smart transfer to your team
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Hotel Group
Group Pricing
✓Multi-property call routing
✓Custom integrations and SLAs
✓Dedicated success manager
✓Volume pricing across the portfolio
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FAQ

Frequently asked questions

Anything else? Book a demo or write to hello@inntelo.com.

An AI voice agent that answers your hotel’s front desk and reception calls in seconds, speaks naturally in 50+ languages, and handles the whole guest journey: bookings, arrival questions, in-stay requests, orders and checkout.
No. It holds natural conversations rather than menu trees. Guests speak normally and are understood, and can reach a human at any point.
They are transferred to your team immediately, with the conversation so far summarised, so the guest never repeats themselves.
Yes. Alongside direct phone calls, guests can make free web calls from the guest app, useful for international guests avoiding roaming charges.
No. The voice agent connects to your existing numbers and phone system, and most hotels are live within days.
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