Latest CityBlue, Africa’s Fastest-Growing Hotel Group, Selects Inntelo AI
Platform/Channels

Guest App & Directory

The Palm Hotel
Room 412 · in-stay
AI
Dining menus
Spa & wellness
Housekeeping
Late checkout
Local guide
Requests
Ask the AI concierge…→
01
Opens with a QR scan

The full hotel in the guest's browser, with no downloads and no logins.

02
Tailored to the guest journey

Content adapts to each stage: booking, arrival, in-stay and departure.

03
Takes bookings and requests

Spa, dining, housekeeping and service requests raised from any page.

Your Hotel Guest App

1scan
Opens the whole hotel, nothing to download

The guest app is your hotel's digital directory and guest companion in one. A QR scan opens facilities, live menus, bookings, requests and chat with the AI concierge, tailored to each part of the guest journey from booking to departure. No downloads, no logins and no printed compendium going out of date in a drawer.

Guest App Features

A living digital directory that informs guests, takes their requests and drives in-stay revenue.

Digital Guest Directory

Hotel information, services and offers, updated in seconds.

Guest Journey Tailoring

Content adapts to each stage, from booking and arrival to in-stay and departure.

Hotel Dining Menus

F&B menus with photos, allergens and instant ordering.

Instant Facility Bookings

Spa, gym and dining booked directly from the page.

Embedded Special Offers

Upsells and live offers placed across the directory.

AI Concierge Calls & Chat

Chat and calls linked to the AI concierge on every page.

Individual Hotel
Per Room/ per month
✓Branded guest app and QR codes
✓Live menus and facility booking
✓In-page requests and AI concierge chat
✓Journey-tailored content and offers
Book a demo
Hotel Group
Group Pricing
✓Multi-property templates and branding
✓Custom integrations and SLAs
✓Dedicated success manager
✓Volume pricing across the portfolio
Talk to sales
FAQ

Frequently asked questions

Anything else? Book a demo or write to hello@inntelo.com.

A branded digital directory that opens from a QR scan, giving guests live menus, facility bookings, service requests, offers and chat with the AI concierge, tailored to each stage of the journey, with no downloads.
It is always current, available in 50+ languages, tailored to where the guest is in their journey, and every page can take a request, a booking or a payment. Print cannot do any of that.
No. Guests scan and go. The experience runs in the browser with no login, and recognised guests see personalised content automatically.
Yes. Menus, hours, facilities and offers are edited in the dashboard and live in seconds, across every language at once.
Yes. Live menus, facility bookings and embedded offers turn the directory into a quiet salesperson in every room, with results tracked per guest.
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