Platform/AI Concierge & Agents

AI Concierge & Agents

5 pages

AI Booking Agent AI Arrival Agent AI In-Stay Agent AI Departure Agent AI Team Concierge

AI Operations

11 pages

Guest Experience Task Management Housekeeping Management Engineering & Maintenance Customer Data Platform Energy & Sustainability Upselling & Personalisation Rotas & Scheduling Time & Attendance Labour Planning & Forecasting Audits & Checklists

Channels

6 pages

WhatsApp & Messaging Phone Calls & Voice Guest App & Directory Kiosks & Booths Email Website Chatbot

AI Departure Agent

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Departure Agent

WhatsApp · checkout day

Checking out today? Your folio is £412.50. Tap to review and pay from your phone.

Paid, thanks. Great stay!

Receipt sent. So glad you enjoyed it. Would you share a quick Google review?

Feedback captured, review link sent, rebooking offer scheduled

Handles express checkout

Folio review, payment and receipts completed from the guest's phone, with no queue at the desk.

Collects guest feedback

Surveys sent while the stay is fresh, with happy guests guided to public reviews.

Drives repeat direct bookings

Personalised rebooking offers and win-back campaigns triggered from the guest profile.

Checkout, Feedback and Rebooking

60s

To check out and pay

The Inntelo AI Departure Agent handles express checkout, feedback and rebooking. Guests settle folios from their phone, feedback is captured before the taxi arrives, happy guests are guided to public reviews and every guest receives personalised offers to book direct next time. The stay ends, the relationship does not.

Departure Agent Features

From express checkout to a five-star review to the next direct booking, all automatic.

Express Guest Checkout

Folio, payment and receipts handled from the guest's phone.

Direct Feedback Capture

Short guest surveys sent at the perfect post-stay moment.

Guest Review Routing

Happy guests guided to Google and TripAdvisor reviews.

Smart Service Recovery

Unhappy guests flagged privately before reviews go public.

Personalised Rebooking Offers

Personalised direct booking offers built from the guest profile.

Lost & Found

Post-stay requests logged and routed to housekeeping automatically.

Individual Hotel

Per Room/ per month

✓Express checkout and folio settlement

✓Feedback capture and review routing

✓Rebooking and win-back campaigns

✓Standard onboarding and support

Book a demo

Hotel Group

Group Pricing

✓Multi-property deployment and central reporting

✓Custom integrations and SLAs

✓Dedicated success manager

✓Volume pricing across the portfolio

Talk to sales

FAQ

Frequently asked questions

Anything else? Book a demo or write to hello@inntelo.com.

An AI agent for hotel checkout. It handles express checkout, captures feedback, routes happy guests to public reviews and brings guests back with personalised rebooking offers.

By asking for feedback while the stay is fresh, guiding satisfied guests to public review sites and flagging unhappy guests privately so issues are recovered before they are published.

Yes. Guests review the folio, settle payment and receive receipts in the conversation in under a minute, with the checkout posted to your PMS automatically.

It uses the 360° guest profile to send personalised return offers and win-back campaigns at the right moment, turning one stay into a direct-booking relationship.

Yes. Guests who prefer the desk still get a faster goodbye, because the folio and feedback work has already been done.

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